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Real Good Coffee Company, LLC is committed to preserving your privacy and safeguarding your credit card and other sensitive information. The following statement describes the general information-gathering and usage practices of our sites.

  • We may use your contact information to send you information in the future.
  • Real Good Coffee Company, LLC does not sell, trade or release your e-mail address to outside third parties. Real Good Coffee Company, LLC uses your e-mail address and/or site registration information to offer you special benefits and communicate with you in the future. Over time we will want to communicate with you via e-mail to inform you about new features and content on our sites, to request your vote on donations distribution (if eligible), and to make you aware of our special bonus offers and other services. You can opt out of receiving any communication from us by following the opt-out instructions in our e-mails. 
  • Real Good Coffee Company, LLC may track information on which site pages are being visited and used so we can make decisions about the design and usage of our sites.
  • Real Good Coffee Company, LLC uses “cookies” to identify return visitors. “Cookies” are bits of information that are stored by your browser on your hard drive. This technology allows you to save your password so you don’t have to re-enter it each time you visit our site, and remembers you when you take action on our site. You can turn off the “cookie” function through most standard browsers.
  • Real Good Coffee Company, LLC may provide aggregate information such as the number of users who visit a particular linked site to other parties.
  • Whenever Real Good Coffee Company, LLC handles information that you enter on our sites, regardless of where this occurs, we take steps to ensure that your information is treated securely and in accordance with the relevant Terms of Service and this Privacy & Security Policy. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Real Good Coffee Company, LLC cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
  • Our site has security measures in place to protect the loss, misuse and alteration of the information under our control.
  • If you have any questions about this Privacy & Security Policy, the practices of Real Good Coffee Company, LLC's site, or your dealings with our website, please contact: hello@realgoodcoffeeco.com

 

SMS/MMS mobile message marketing program terms and conditions
Real Good Coffee Co. (" Real Good Coffee Co.", “we,” “us,” “our”) is offering a mobile messaging program (the “program”), which you agree to use and participate in subject to these mobile messaging terms and conditions and privacy policy (the “agreement”). by opting in to or participating in any of our programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “dispute resolution” section below. this agreement is limited to the program and is not intended to modify other terms and conditions or privacy policy that may govern the relationship between you and us in other contexts.
user opt in: the program allows users to receive sms/mms mobile messages by affirmatively opting into the program, such as through online or application-based enrollment forms. regardless of the opt-in method you utilized to join the program, you agree that this agreement applies to your participation in the program.
by participating in the program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from us. while you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of our mobile messages are sent using an automatic telephone dialing system (“atds” or “autodialer”). message and data rates may apply.
user opt out: if you do not wish to continue participating in the program or no longer agree to this agreement, you agree to reply stop, end, cancel, unsubscribe, or quit to any mobile message from us in order to opt out of the program. you may receive an additional mobile message confirming your decision to opt out. you understand and agree that the foregoing options are the only reasonable methods of opting out. you also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.
program description: without limiting the scope of the program, users that opt into the program can expect to receive messages concerning the marketing and sale of digital and physical products, services, and events.
cost and frequency: message and data rates may apply. the program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us.
support instructions: for support regarding the program, text “help” to the number you received messages from or email us at  hello@realgoodcoffeeco.com
please note that the use of this email address is not an acceptable method of opting out of the program. opt outs must be submitted in accordance with the procedures set forth above.
mms disclosure: the program will send sms tms (terminating messages) if your mobile device does not support mms messaging.
our disclaimer of warranty: the program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. we will not be liable for any delays or failures in the receipt of any mobile messages connected with this program. delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of our control. t-mobile is not liable for delayed or undelivered mobile messages.
participant requirements: you must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. not all cellular phone providers carry the necessary service to participate. check your phone capabilities for specific text messaging instructions.
age restriction: you may not use of engage with the platform if you are under thirteen (13) years of age. if you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. by using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the platform, or are of adult age in your jurisdiction. by using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction’s applicable law to use and/or engage with the platform.
prohibited content: you acknowledge and agree to not send any prohibited content over the platform. prohibited content includes:
  • any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity;
  • objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;
  • pirated computer programs, viruses, worms, trojan horses, or other harmful code;
  • any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received;
  • any content that implicates and/or references personal health information that is protected by the health insurance portability and accountability act (“hipaa”) or the health information technology for economic and clinical health act (“hitec” act); and
  • any other content that is prohibited by applicable law in the jurisdiction from which the message is sent.